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 标    题: 技术治理视角下政府跨部门协同何以可能?——基于“无证明城市”的案例研究(创刊号)(2022 第1卷 第1期 10)
作       者

宋林霖,陈志超

文章栏目:
数字治理与政策
摘       要: 作为持续深化“放管服”改革与推动数字政府建设的新举措,“无证明城市”改革基于政府职能重组的组织调试与业务流程再造的技术更新,对全领域、全行业的各类证明采用直接取消、数据共享、告知承诺、部门核验等方式,申请人无需提供政务服务部门已掌握的证明材料,成为解决告知承诺制、“最多跑一次”等改革面临证明清理不彻底、长效机制不健全、数据共享不及时等问题的关键环节。然而,治理组织体系的优化与调整存在适应过程,改革效果的呈现并非像运用技术手段重组业务流程一样显著,需要在柔性技术与刚性制度的融合中寻找政府跨部门协同何以可能的密码。关键在于坚持以技术应用为驱动、以制度协同为保障、以文化重塑为引领,基于权力技术施压,破解传统改革过程中的信息数据壁垒、协同合作不畅等矛盾和问题,推进技术倒逼下的政府数字化转型进程。
关  键  词:

无证明城市;“放管服”改革;跨部门协同;流程再造;数字政府

Abstract: The construction of "uncertified city" is a key link in the systematic project of government administrative system reform, and also a powerful way to use Internet technology to force government process reengineering and improve efficiency. The post-reform of the information commitment system as the administrative technical standard and the post-reform of the information technology enabling system of "one run at most" is faced with the problems such as incomplete certification cleaning, imperfect long-term mechanism and untimely data sharing in the early reform process. The construction of "unproven city" is a technology-based governance method that can continuously leverage the return of government functions, standardize the operation of government power, force government process reengineering and promote the construction of digital government. Organizational debugging of functional restructuring and technical updating of business process reengineering are both key aspects to improve governance ability. However, there is an adaptation process in the governance organization system, which is not as significant as the application of technical means to restructure business process. Therefore, it is necessary to find the password of the possible inter-departmental collaboration in the integration of flexible technology and rigid system. The key is to adhere to the technology application as the drive, system coordination as the guarantee, cultural reshaping as the guidance, based on power and technology pressure, to solve the information data barriers in the process of traditional reform, poor cooperation and other contradictions and problems, and promote the process of government digital transformation forced by technology.
Keywords:

Smart Urban Agglomeration; Holistic Governance; Integration; Coordination

作者简介:

宋林霖,天津师范大学政治与行政学院教授、博士生导师、国家治理研究院副院长,全国行政审批标准化委员会工作组成员,南开大学中国政府发展联合研究中心研究员,Email:songlinlin2006@126.com;

陈志超,天津师范大学政治与行政学院博士生,天津师范大学国家治理研究中心研究助理,Email:chenzhichao1996@sina.com。

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